Terms & Conditions
1. Introduction
Welcome to Nayuva Silks! By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. These terms govern your use of our site and the services we provide, including product purchases and interactions on the platform. If you do not agree with any of the terms, please refrain from using our website.
2. Acceptance of Terms
By accessing or using our website, you acknowledge and agree to the terms outlined in this document. Your use of the website constitutes your acceptance of these terms and any amendments made from time to time. Please review these Terms regularly as we may modify them at our discretion.
3. Changes to Terms
We reserve the right to update or change these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Last Revised” date. We encourage you to periodically check this page for updates. Continued use of the website after any changes will constitute acceptance of those changes.
4. User Responsibilities
As a user of Nayuva Silks, you agree to use the website and its services in a lawful manner. You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account. Prohibited actions include, but are not limited to, unauthorized use of the website, transmitting harmful content, and infringing upon the rights of others.
5. Product Information
We strive to provide accurate and up-to-date information about our products, including pricing and descriptions. However, we do not guarantee that all product details are error-free. In case of discrepancies, we reserve the right to correct errors and update product listings as necessary.
6. Order and Payment Process
When you place an order on our website, you agree to pay the total price, including taxes and shipping charges (if applicable). Payments can be made using various online methods. Orders may be canceled or modified in accordance with our cancellation policy. By placing an order, you confirm that all provided details are accurate.
7. Shipping and Delivery
We aim to ship products promptly once the order is confirmed. Delivery timelines may vary depending on the shipping method and location. Additional shipping fees may apply, and delivery may be delayed due to circumstances beyond our control. We are not responsible for any delays caused by shipping partners or factors such as weather conditions.
8. Return and Refund Policy
We offer returns and refunds for products in certain situations, such as when the wrong product or a damaged item is received. Returns must be requested within a specific time frame (e.g., 12 hours post-purchase). We do not offer refunds or replacements for items due to customer error (e.g., wrong choice or size). For eligible returns, please contact us via email, WhatsApp, or our contact form.
9. Intellectual Property
All content, trademarks, logos, images, and other materials on the Nayuva Silks website are the property of Nayuva Silks. You may not use, copy, or distribute any of the website’s intellectual property without prior written consent. Unauthorized use of our intellectual property may lead to legal action.
10. Limitation of Liability
Nayuva Silks is not liable for any indirect, incidental, or consequential damages resulting from your use of the website or our products. This includes, but is not limited to, delays in delivery, technical issues, and errors in product information. Our liability is limited to the value of the product purchased.
11. Privacy Policy and Data Protection
Your privacy is important to us. We collect and use personal data according to our Privacy Policy. By using the website, you consent to the collection and use of your data as described in our Privacy Policy. Please review our full Privacy Policy for details on how we handle your personal information.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or practices of these external sites. We recommend that you review the privacy and terms of third-party sites before engaging with them.
13. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes arising out of or relating to these Terms shall be resolved under the jurisdiction of the courts in Telangana, India.
14. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us through our Contact Us page: https://nayuvasilks.com/contact/.